record
person using the i-record app on a tabletperson using the i-record app on a tablet

i-record

i-record is the innovative solution to configure Record doors. With the help of a dongle, called WiDI (Wireless Door Interface), the authorized technician can connect to the door via Bluetooth using an i-record Android app. With just a few clicks, the door can be  put into operation, parameters and sensors can be configured, software can be updated and an error analysis and troubleshooting can be carried out. 

If you need an i-record license pool please follow the step by step instructions found in the FAQ section below. Established users may follow the link to login.

Established Users Login (you will be redirected to the legacy Record site)

FAQ

    • intuitive layout makes for an easy user experience
    • full mobility thanks to wireless connection to the door control
    • system-based guiding through the configuration and commissioning process
    • extensive diagnostic functions and troubleshooting capabilities
    • help button for direct request of Record-USA tech support
    • automatic download of licenses and software updates
    • remote support and remote access
    • track door data to assist in planned maintenance needs

  • Although the license pool is not directly visible to the individual i-record user, it plays a central role in i-record. If a user and his WiDI is not part of an active license pool, he cannot work with i-record. But what is a license pool? Click here.

  • To connect the i-record app via Bluetooth with a Record door, a WiDI (Wireless Door Interface) is required. The WiDI can be connected to the service interface of the door and enables a wireless connection to the door. Using the i-record app on a mobile device, the door can be configured. 

    Read more...

  • Step 1: Click here. You will be redirected to the legacy Record site. Click "login" located in the top right area of the page. Enter your email and password associated with your Record account.
     
    Step 2: Once logged in, click on the lock symbol in the top right corner. The "my account" page should appear.  The "my account" page contains your personal details (email address, name, etc.). 
     
    Step 3: Click on "i-record" in the blue bar next to "my account." The "i-record" link takes you to the administration page for all your license pools.
     
    Step 4: Click on "apply for license pool."
     
    Step 5: Complete the form and click submit.
     
    Approval Process: The Record team will now check the details of the application and contact you if necessary. If the application is approved Record will open a license pool. The person responsible for the license pool in the application will be entered as pool manager. This pool manager is then informed by email that the license pool has been opened. The pool manager is requested to enter the missing address data on the website. After the terms & conditions have been accepted, the payment data must be entered. Once everything has been filled in and saved, the license pool changes from the "initialization" state to the "active" state. The pool manager can now add users and WiDI to the license pool. 

  • Users must have a Record site login in order to apply for a license pool. 

    Step 1: Click here to be redirected to the legacy Record website. 

    Step 2: Click "login" in the top right area of the page.

    Step 3: Click "create account."

    Step 4: Complete the form and click "create account." Please note: you must use a corporate/company email account to receive approval. 

    Once you submit your request the Record team will review and add your permissions. You will receive an email once your account is approved. Once your account is approved you can follow the steps to request a license pool.