National Accounts Program
Passion, Value, and Service -- Promise to a commitment of excellence!
Record offers the industry's leading National Accounts program, capitalizing valuable time and coordinating most of your security and fire needs. We eliminate the need to engage a diversity of service providers and manage multiple service contracts by offering a single-source national security solution with a single point of contact (SPOC) customized to your systems, preferences and procedures -- aimed at providing comprehensive reporting, simplified billing, and centralized administrative procedures.
Our professional team ensures on-time installation and provides unrivaled excellence in account management, installation, service, monitoring and billing, offering tailored customer service & support with complete transparency. From strategic planning to emergency solutions, we're a partner who offers cross-functional collaboration to ensure your business goals are met. Our SPOC approach combined with the convenience of centralized invoicing effectively streamlines communications between you, the customer, and our National Accounts Team during every phase of development.
What can this type of personalized service provide for you?
Having an SPOC management model streamlines communication and data collection preventing problems from being addressed multiple times at various points across the supply chain -- saving you time and money. It eliminates confusion and saves time ensuring critical details are easily accessible, averting time-wasting searches and fragmented information. Our national accounts team is solely focused on client interaction and data management; maintaining the primary resource for information from start to finish.
Our reputation rests equally on providing a personalized approach with technical expertise and perceptive attention to detail to help turn your visions into reality.